Terms of service

Terms of Service

These Terms of Service govern your use of the online store operated by SIA "Little Dreamer". By using our website or placing an order, you agree to these Terms of Service.

1. Seller Information

The online store is operated by:

SIA "Little Dreamer"
Meliorācijas iela 23-8
Ozolnieki, Ozolnieku pag., Jelgavas nov.
LV-3018, Latvia

Email: fantasyofficialshoplv@gmail.com

2. Products

We make reasonable efforts to ensure that product descriptions, photographs, colours, prices and other information on our website are accurate.

However, colours may appear differently depending on your device or screen settings.

We reserve the right to correct errors, update product information and make changes to product availability without prior notice.

3. Prices

All prices displayed in our online store are shown in euros (EUR).

The applicable price is the price displayed on the website at the time the order is placed, unless there is an obvious error.

Delivery costs, where applicable, are displayed separately before the order is completed.

4. Orders

By placing an order, you confirm that the information you provide is accurate and complete.

After placing an order, you will receive an order confirmation by email.

An order is considered accepted once we have confirmed the order, subject to product availability and any applicable legal requirements.

We reserve the right to cancel an order in exceptional circumstances, including where a product is unavailable or there has been an obvious pricing or technical error. If payment has already been made, we will refund the amount paid for the cancelled order.

5. Payment

Payment is made using the payment methods available at checkout.

You agree to provide accurate payment and billing information.

Orders will be processed once the applicable payment has been successfully received or authorised.

6. Delivery

We deliver orders using the delivery methods available at checkout.

Available delivery options, delivery prices and estimated delivery times are displayed during the ordering process.

Delivery times may vary depending on the destination, selected delivery method, product availability and circumstances outside our reasonable control.

7. Right of Withdrawal and Returns

Consumers have the statutory right to withdraw from a distance contract within 14 calendar days, subject to the exceptions provided by applicable law.

For detailed information about returns, refunds and the right of withdrawal, please see our Return & Refund Policy.

Personalised or custom-made products may be excluded from the right of withdrawal where the applicable legal requirements are met.

8. Defective or Incorrect Products

If you receive a defective, damaged or incorrect product, please contact us at:

fantasyofficialshoplv@gmail.com

Please provide your order number and, where appropriate, photographs of the product and the issue.

Your statutory consumer rights regarding defective or non-conforming products are not affected by these Terms of Service.

9. Personalised Products

Where products are personalised or made according to the customer's individual specifications, they may not be eligible for return under the statutory right of withdrawal where the applicable legal exception applies.

Customers are responsible for providing accurate information required for personalisation, including names, text, dates, colours, sizes or other specifications.

10. Intellectual Property

All content on this website, including photographs, product images, graphics, logos, text, designs and other materials, is owned by or licensed to SIA "Little Dreamer", unless otherwise stated.

You may not reproduce, distribute, modify or commercially use our content without our prior written permission.

11. Website Use

You agree to use our website only for lawful purposes.

You must not use the website in a way that could damage, disable, overburden or interfere with the operation or security of the website.

12. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for losses resulting from circumstances beyond our reasonable control.

Nothing in these Terms of Service limits or excludes any consumer rights or liability that cannot legally be limited or excluded under applicable law.

13. Governing Law

These Terms of Service are governed by the laws of the Republic of Latvia, subject to any mandatory consumer protection rights that apply to you under applicable law.

14. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will be published on this page and will apply from the date of publication, unless otherwise required by law.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact: